Big Fat Stacks Limited
- Privacy Policy -

Effective Date: 01/01/2025

Big Fat Stacks Limited ("BFS," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website or engage with our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controllers

Big Fat Stacks Limited
Company Number: 14466393
Registered Office: 1 Braxells Road, Southampton, SO32 2RX
Contact Email: DataProtection@bigfatstacks.co.uk
Data Protection Officer: Ben Mead

2. Personal Data We Collect

• Website Visitors: IP address, browser type, and analytics data.

• Customers (Atlassian license buyers): Full name, job title, organisation, contact details, Atlassian license information (e.g. SEN numbers, technical/billing contacts, product requirements), and billing details.

• Business Partners (Atlassian Solution/Marketplace Partners we may connect customers to): Name, organisation, contact details, and commercial correspondence.

• Job Applicants: Name, contact details, CV, and professional references.

• Marketing Contacts: Name, job title, company, and email address.

• Event Attendees: Name, contact details, and event preferences.

3. Purposes and Legal Bases for Processing

• Providing Services (Atlassian License Brokerage): Contractual necessity.

• Marketing Communications: Legitimate interest or consent.

• Recruitment: Legitimate interest or consent.

• Customer Support: Contractual necessity.

• Website Analytics: Legitimate interest.

4. Data Retention

• Customers & Business Partners: Up to 6 years after business relationship ends.

• Job Applicants: 2 years unless consent is provided for longer.

• Marketing Contacts: 3 years from last interaction.

• Event Attendees: 3 years from event date.

5. Your Rights

Access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent. Contact DataProtection@bigfatstacks.co.uk to exercise these rights.

6. Cookies and Tracking Technologies

BFS does not use a cookie management platform and does not track personal data via cookies.

7. Data Security

We implement appropriate security measures, including encryption and access controls.

8. Sharing Your Personal Data

• Data may be shared with trusted Atlassian Solution Partners and Marketplace Partners, solely for the purpose of generating accurate license quotes and fulfilling services.

• Data may also be shared with trusted partners, including those in the US and Canada, subject to appropriate safeguards such as Standard Contractual Clauses (SCCs).

• No automated decision-making or profiling.

• No collection of children’s data.

9. Updates to This Privacy Policy

Any updates will be posted on our website.

10. Contact Information

For data protection inquiries:
Big Fat Stacks Limited
Email: DataController@bigfatstacks.co.uk
You may also contact the UK Information Commissioner’s Office (ICO) via www.ico.org.uk.